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Google Authenticator

Google Authenticator

Overview

What is Google Authenticator?

Google Authenticator is a mobile authentication app.

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Recent Reviews

Google Authenticator

9 out of 10
February 19, 2024
Incentivized
Google Authenticator is used everyday by me for logging into multiple softwares. Its two factor authentication helps in easy and quick …
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Secure, fast and easy to setup

9 out of 10
March 25, 2022
We use Google Authenticator as a tool for two-factor authentication while connecting to VPN. It is incredibly easy to set up on our …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

7 videos

User Review: Google Authenticator Serves as an Extra Safety Precaution for Digital Communications
01:12
Google Authenticator Creates a Time Saving Process in Business Use: User Review
03:55
User Review: Google Authentication Provides Added Security While Keeping It's Management Simple
01:59
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Pricing

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What is Google Authenticator?

Google Authenticator is a mobile authentication app.

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  • Setup fee optional

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Google Authenticator?

Google Authenticator Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Authenticator is a mobile authentication app.

Reviewers rate Support Rating highest, with a score of 8.6.

The most common users of Google Authenticator are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(266)

Attribute Ratings

Reviews

(1-25 of 29)
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February 19, 2024

Google Authenticator

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Authenticator is used everyday by me for logging into multiple softwares. Its two factor authentication helps in easy and quick login. It is highly secure and no need to remember the passwords for every app login. Be it a business login or any other. Google Authenticator can be integrated with other platforms as well. In my case, it was linked with Salesforce platform for secure login.
  • Two Factor Authentication
  • Integration with other software for secure login
  • Code changes every time for logging in which makes more secured.
  • Multiple device use
  • Multiple 2 factor authentication
The application is best suitable for business as well as for personal needs. I have used Google authenticator for both the purposes. But, for business needs it is one of the hassle free ways to get your work done without worrying about the passwords. Be it a finance app which you use for payment purposes or software which you use for logging in to your official work.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Authenticator fills a critical need in a world where individuals have to remember a plethora of logins and passwords for various online services. In order to validate our ownership of our accounts, we may rapidly produce a code using Google Authenticator. We can rest easy knowing that the tool is an essential part of our two-step verification procedure.
  • The UI is simple and straightforward to use.
  • Mobile software that is simple to use and trustworthy.
  • Trusted to be up to date with the newest security procedures, it is regarded as a reliable source.
  • Multi-device support would be a welcome addition.
  • Improved renaming and organization options for code/accounts is a plus.
  • Expanded platform support.
In addition to other authenticators, I'm more than delighted to let anyone utilize this. However, my approach to working remotely/virtually during the last few years has been organized flexibility, even if your company is hosted on Google's cloud. Allowing the user to make certain decisions for their own comfort, especially when they are using their own gadgets. There isn't a single situation in which this would be less appropriate.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
MFA is required for all web-delivered systems/services at the company. With the shift to remote work, we were more dependent on users' own devices than in the office. As such, we needed flexibility in the authenticator apps they used. Google Authenticator is trusted, and well known, and some users in the organization were already using it for their own personal use cases. It was an easy fit, while directly addressing the security needs of the organization.
  • Ease of use - users find it simple and intuitive to use.
  • Lightweight - it's not a bulky app.
  • Secure - it's trusted to stay up to date using the latest security protocols, etc.
  • The UI could be prettied up a little - adding logos/icons to match the services.
  • More flexibility to rename and reorganize the codes/accounts would be beneficial.
  • "Favoriting" certain codes would make access easier - perhaps via 3D touch, say.
It is supported by virtually all cloud-based software applications for business. I am happy to allow users to use this in addition to other authenticators. Certainly, if your business is in the Google cloud it makes sense, but my approach to the remote/virtual work world these past couple of years has been structured flexibility. Leaving some choice up to the users for their own comfort, particularly when they are using their own devices. I cannot think of a scenario where it is less appropriate - perhaps where you run the risk of "app sprawl". I.e., where you are requiring users to handle multiple authenticators (which can happen with certain pieces of hardware) you may want to encourage consolidation into one to avoid frustration.
Dustin Hovey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In a world where people have to maintain logins and passwords for numerous online tools, Google Authenticator fills a very important void. Google Authenticator enables us to quickly generate a code to verify we are the owners of our accounts. Ultimately, the tool serves a critical function in our two-step verification process which provides us with peace of mind and security.
  • Simple and easy to use interface.
  • Effortless and reliable mobile app.
  • It always works.
  • It would be great if it synced directly with LastPass for authentication purposes.
  • Support for more platforms.
  • It would be great to use it on more than one device.
It serves as a valuable tool for business; employees can quickly complete 2 step authentication via the mobile app. It provides us with peace of mind that my (and my clients') information is secure.
Score 9 out of 10
Vetted Review
Verified User
We use Google Authenticator as a tool for two-factor authentication while connecting to VPN. It is incredibly easy to set up on our smartphone and since the key updates every few seconds, the security it provides is extremely good. This is obviously a better option when compared to using a traditional OTP system for the two-factor authentication process.
  • Easy to set up and transfer when switching between smartphones since it is linked to your Google account.
  • Generates a random access key every few seconds which makes it safe and reliable.
  • Very quick in validating and authenticating the key.
  • Since the key updates every few seconds, we will have to wait for a new key to generate when the timer is almost running out for the current one.
- Works perfectly even when the smartphone is not connected to the internet.
- Easy to transfer accounts.
- Can use it to authenticate multiple tools.
- Scanning a QR code is all that is needed to set up and configure a new authenticator.
- Easy to take backups and sync in case the timing on the clock is not right.
Gregory Palenschat | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Google Authenticator mainly for stronger security. I use it at work and at home. It just gives me that extra layer of protection and over the years it has protected me in ways that just having a simple password can. I use it for my work apps and games at home.
  • It gives you an extra layer of protection beyond a password.
  • I love that it is an app on my phone so it is easily accessible from anywhere.
  • It keeps all of my codes in one place.
  • It runs on only a few platforms, specifically Android, iOS, and Blackberry and in my opinion it needs to be available on every platform that is out there.
  • SA drawback I have noticed is that if you swap phones you have to blitz the entire app and go back and sync up all the accounts again which can be very frustrating for new users.
  • It can also be risky ( for some ) having all all your data centralized in one place.
For me, it is important to have all of my data centralized and it works well with my Anti Virus to have it that way. If you just have one or two passcodes that you are trying to protect I would not recommend the Google Authenticator. In my opinion, this is for individuals who need to store multiple passcodes for multiple reasons.
Pardeep Sharma | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Authenticator is software that provides us two-factor authentication. You can use this with the website, cloud-based application, any application, network devices, etc. With the help of this, you can change single login to multi-factor login. I am working in an organization where I use this software for our websites and network device authentication.
  • One-time password
  • More secure
  • Time-based password generation
  • QR code
  • Easy to connect with any third-party application
  • Lots of times stuck during work
  • Code mismatch due to time sync issue
I always recommend Google Authenticator to any organization where they using singe sign in for login. With the help of this, you can make your infrastructure and application more secure. No one can access your devices or applications with this one-time password.
Vinit Sharma | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Google Authenticator for Two Factor Authentication for our application as well as cloud services. We have integrated it with Network Devices for Two layers of security. We have also configured it for our AWS user logins for MFA. After using Google Authenticator it helps us to protect our network as well as our resources.
  • Multi Factor Authentication
  • Easy to Configure via QR Code
  • The Session timeout after code generate is good for security measures
  • We can add multiple accounts with a single application
  • We face sync issues sometimes
  • Browser plugin crash most of the times
Google Authenticator is easy to configure & Manage in easy to large infrastructure as well. You can easily integrate it with third-party software for 2FA. Adding an additional layer of security always helps. Also, it helps us to integrate into the Mobile Device management solution of our organization.
rahul Verma | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Authenticator is a security application which we use to generate the two factor authentication for user sign-in to the applications. Most of my clients are using this software to secure their mobile applications, cloud applications and network and server devices. With the help of this we can divide the login stage into two steps. In the first you will enter your username and password and in the second we will enter the one-time password. It means that now our applications and devices are more secure.
  • Time based code generated. You will get new unique code after 30 sec.
  • You can configure through QR code.
  • You can easily to take backup.
  • You can combine lots of codes in one application and use it.
  • Very easy to use.
  • Connect with third party applications.
  • Very secure.
  • Sometimes face code sync issue because this is connected with Google clock.
  • Many times takes time to open.
I think this is the best software and every organization should use this. Your devices are not secure only through single login. You have added two factors for more security. If any organization has many devices and servers then they can use this for 2 factor authenticator for more security.
Basant Gupta | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google-authenticator is an application that provides two-way authentication for your devices. You can eas[ily] connect your devices with this software. This is time-based software that provides the six-digit code and is continually synced with your devices, mak[ing] your devices more secure. I am using this software for the last 2 years and connected this with almost all devices.
  • No need expert to configure and manage.
  • Provides more security.
  • Backup option.
  • Password protected option.
  • Generate multiple codes in one software.
  • Google sync time issue.
  • Take[s] time to open.
In my organization I was worr[ied] for my devices, which are single username and password protected. Anyone can easy to open. I added the google authentication with all my applications, all my devices and now I am feel[ing] relaxed for security. This is very easy to configure and everyone can manage this. You don't need any expert guy for configur[ing] this.
Christopher Sawyer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is being used indirectly as a two-step verification service is needed for certain software applications that are in use. I have also used it at a previous company as a way to provide authentication for services like Amazon Web Services and Okta. I use it at home for personal apps as well.
  • Easy to setup and use.
  • QR code scan ability.
  • No issues have occurred.
  • Password-less functionality.
  • Ability to re-order codes.
  • Ability to organize/ add folders.
Google Authenticator is a simple and easy-to-use app that can be used by various applications to provide two-step verification. It is also more convenient than carrying around a physical key fob. Or it can be used to increase the security of sites you most likely already use like Amazon.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We are using Microsoft services (Office365, SharePoint, OneDrive, etc.) for daily routines. We do not use Google Services (apart from Google Cloud Platform). However, I was using Google Authenticator application to make sure second-factor authentication for my personal google account. So, as such, we are not solving any business problem with Google Authenticator.
  • This application makes life easy because you need only one app for all the two-factor authentication requirements.
  • It is extremely lightweight and needs no internet. This really helps when mobile runs out of network coverage due to some blind spots at office premises.
  • You can manage multiple accounts with a single application. Adding this account is quite intuitive and easy. QR scan is also a great plus in this aspect.
  • It does not have any option of cloud syncing. So, if you have multiple smart phones, you will have to setup same things on each smart phone. This is painful.
  • There is no additional security for Google Authenticator like biometric[s] or [a] passcode. So, it makes the job of malware easy as the application is open. This is more serious for Android users.
  • It adds trouble when you lose your device. The only way is to have your backup codes handy. Because of this reason, I stopped using it.
Though two-factor authentication is a primary need for additional security, Google Authenticator is not doing the job up to the mark. It brings the simplicity of the UX but major functional aspects like cloud backup and sync across devices are missing. The other applications (specially Authy) do this job exceptionally well. If you are a Google fan, you can go with it however, [it's] worth exploring other apps for this purpose.
Matt Hoffman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We've been using Google Authenticator for years. It's one of the easiest ways to ensure two-factor authentication.

We use it to access all work-related accounts, including shared accounts which we have multiple of.
  • New code generated about every 30 seconds.
  • Backup codes are provided.
  • Easy login via a normal google account.
  • Very basic UI.
  • Doesn't give the option to refresh code if only a few seconds remain.
  • Sometimes glitchy.
[It] allows you to add an additional layer of protection to any account supported. I prefer using Authenticator compared to normal SMS 2-factor [authentication], as there's less of a risk of potentially losing access to an account. Pairing this with a password database such as KeePass allows you to have the highest level of protection without going completely overboard.
Mochammad Zachri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our business is using Google Authenticator in our platform. We use it as an One Time Password (OTP) alternative along with Short Message Service (SMS) and WhatsApp Notification Messages. Google Authenticator is solving the problem when our notification server can't send SMS/WA for OTP, it works offline too! No problem without internet connection, it still works!
  • Offline support.
  • Easy access.
  • Multi platform.
  • Easy transfer from devices.
  • Sync with Google account.
  • Option for the refresh duration.
Google Authenticator is good for One Time Password alternatives than SMS/WhatsApp/email, users just need to have Google Authenticator on their mobile (Android/iOS). They just need to scan Auth QR Codes to save their own security codes, and Google Authenticator will generate OTP code every 30 seconds.
Christine May Bustamante | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Authenticator is used across my organization. We use it as an addition to our password which adds an additional layer of security. Personally, I use it for other applications as well and this makes it a lot easier since I only need one app for the OTPs.
  • It's easy to scan QR codes.
  • Single view for all the OTPs.
  • You can import OTPs to other devices.
  • Provide an additional feature to give out the next OTP.
Personally, I use Google Authenticator for my financial applications. Every time I log in, I'm asked for the 6-digit pin and it's always been an easy process locating the OTPs for me. The application's user interface is really simple to understand. The authenticator is fast and very simple to use and I think this would work in any environment.
May 01, 2021

Great app

Manuela Jacqueline Mercado Rodríguez | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
This app is an important resource for securing accounts by saving and generating tokens. We recommend it for all users not only in an organization.
  • Saves tokens.
  • Generates codes.
  • Associates them with accounts automatically.
  • If you lost your phone you will lose all the info. There is no association with the Google Account. Data is saved locally.
If you are sure you will not lose your phone or if you can do a backup, you can use it. Since data is saved locally, there is no risk of a third party accessing the data.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company is doing some of the legwork to get some of our accounts set up with two factor authentication and make them more secure for our employees. Google Authenticator is at the top of our list as an option to get this done in the most seamless way.
  • Great user interface upon login.
  • Adding accounts is simple.
  • Love the QR code feature.
  • The way it's set up you always need your phone on you.
  • Lose your phone and you won't be able to get your authenticator account info back.
It's a very simple idea and it's executed well. It's easy to add accounts and once you get it set up and use it you'll be surprised how much you rely on it. Authenticator is available for iOS and android, so any and all of your employees should be able to use it with little setup and little training needed.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Google Authenticator has a mixed usage over many departments, competing with other products such as Twilio Authy for dominance. It provides quick and easy access to 2 factor authentication codes for a range of apps in use over the entire business.
  • Easy to use.
  • Free.
  • Works with almost all apps.
  • Over-reliance on Google feels like a negative.
  • Not as smooth or platform independent as something like Twilio Authy.
It works well for more senior members of staff who just want to get their codes quickly. It is very bare bones with nowhere to get lost and little additional features. As a general rule, we tend to push people towards using Twilio Authy over Google Authenticator because it keeps the simplicity while providing usage on multiple devices at once with improved security.
Score 1 out of 10
Vetted Review
Verified User
I trusted google authenticator for use to provide me two-factor security on my cryptocurrency private wallet. However, after the first successful use, the 6-digit code generated by the google authenticator was never accepted by my wallet. As a result, I ended up losing 554 pounds. I am extremely annoyed and depressed because I am using Google services for the last several years and this is the first time it has let me down and actually caused me a financial loss. I could have saved my money by choosing any other authenticator. I don't know what to do now. There was no option for time syncing on the app on my iPhone. I tried everything mentioned on the blogs on the internet.
  • Backed up by a big name but bad performance in my experience
  • I trusted because of the Google, disappointed
  • I don't recommend Google authenticator to anyone
  • It should be reviewed for use with cryptocurrency wallets
  • Please make it user r friendly on iphone
  • The options in settings should be the same in android and iphone
February 29, 2020

Great product overall

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use Google Authenticator for two-factor authentication to access multiple software platforms we use.
  • The ability to use multiple software.
  • Very easy to set up.
  • Can be used on multiple devices.
  • When you get a new iPhone it creates a duplicate for the same software, so you have to delete one. It does not do this with other phone brands in my experience.
  • Functionality appears different on different types of devices.
Google Authenticator is great for implementing two factor security across multiple software & adding that extra layer of protection.
Mike Calabro | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Web security is paramount and Google Authenticator is a good 2-Step Verification solution. While nothing is impervious to unscrupulous attackers, it gives me a little extra peace of mind that my accounts are harder to hack. I use it in combination with a password manager. I wish that every website used 2FA. I use it on my android phone.
  • Ads an extra layer of protection for passwords.
  • It is the most accepted 2FA app on all of the websites that I use.
  • If you lose your phone, there is no way to transfer all of the 2FA codes to a new device if you lose yours. Some of the other 2FA apps have the capability of doing this.
  • It is not foolproof. Especially because Chinese hackers just learned how to bypass all 2FA solutions.
Everyone needs to use 2FA when it is available. Carrying a hardware security key is a big hassle. It is just another device that you have to remember to always carry with you. Using Google Authenticator is a better solution for me because I never leave home without my cell phone. You don't need to have internet access with your phone for Google Authenticator to work which is helpful when traveling overseas when you only have access to the computer you are working on, like when at an internet cafe (but that opens up entire new security can of worms).
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Google Authenticator is being used as a two-step authentication for user accounts. It provides another layer of security when logging into my user accounts and works similar to how two-step authentication using a text message verification code would work.
  • An extra layer of security for your user accounts
  • The two-step verification can be a code from your phone or a USB drive as a security key
  • Easy to use
  • Once you lose access to your device you will be locked out of whatever accounts that you had set up to use with this app
  • Can't transfer the codes to another device
It's great as a device-specific security code for authentication and good for an employee or business user with a business phone, etc. It would be less appropriate for an everyday user that switches phones often, depends on multiple devices, etc.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Authenticator is being used across the entire company as a multi-factor authenticator.
  • Google Authenticator: easy deployment and integration with different platforms and applications.
  • Ease of use from the user perspective.
  • Backed by Google security and ISO compliance.
  • Ability to import and save barcodes.
  • Missing the ability to copy the code and use it within the different mobile apps within the specified time frame.
  • Ability for administrators to push the code and manage user support.
Google Authenticator is very well suited for an organization using G-suite and Android platforms. It has full integration with IOS platforms as well. It is least appropriate if you are using Google Authenticator to authenticate on an app on the same platform. With limited code expiry timer, it usually times out before you authenticate on other applications on the same device.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We found we really wanted to secure more of the logins at our company, and some of the other authenticator apps either froze up or wouldn't recognize the programs we were using. We implemented Google Authenticator as a one-stop-shop to enable 2FA in an easily adaptable, quick way across the company. All departments utilize Google Authenticator.
  • Easy to set up: this is helpful because no one likes trying to set up glitchy tools for something they know will make their lives harder.
  • Compatible across numerous platforms: I can use it with email, with Salesforce, and I never have to worry if I'll need a secondary program.
  • Easy to use: doesn't freeze up, works in real-time, and I never have to worry about missing a text for a confirmation code.
  • I wish Google would work with partners more to make it easier to know if I can use Google Authenticator.
  • This is lame but I wish the branding on the app reminded me more of Google than it does. I almost always go "where is this?" because I don't recognize the logo of the app.
  • I'd love to see an "authorize app" button vs HAVING to put in the code. LastPass Authenticator has this and it's great.
Google Authenticator is great for companies or groups of people that want to secure their logins, like if they travel a lot and there's the possibility their laptop could get into the wrong hands, or anyone dealing with a lot of data that needs to be protected because if your account gets hacked it's just a good extra level of security. In my opinion, I wouldn't use it unless I had actual data I needed to protect. If you're mostly worried about passwords I'd do Last Pass so the passwords are encrypted and such. So in my opinion, it's good for businesses that have a lot of people with different phones and such, less great for personal use.
Christopher Fritz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it as an extra layer of security on specific applications like VPN and so on. We use it in the whole organization and users do not have an option besides using Google Authentication. Everyone has access to a mobile device so everyone can with ease use Google Authentication.
  • Easy to set-up.
  • Easy to use.
  • Easy to remove.
  • Google Authentication is a brilliant tool that can be easily selected for use in most applications nowadays. This means it is easy to integrate into an existing IT environment.
  • Transferring the account to a new phone is a bit complicated.
  • Sharing an authentication code could be useful.
It is well suited in business situations and private situations as well. I personally use it in both cases and I really enjoy it and find it easy to use. Security for work and in our life outside work can each affect both. So the availability in different applications makes it a very attractive piece of software.
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